Governments in the EU were encouraged by a coalition of watchdog organizations to evaluate the risks and vulnerabilities that generative AI exposes consumers to.
European Union (EU) consumer protection organizations have urged regulators to look into the artificial intelligence (AI) algorithms employed in well-known chatbots. The 13 watchdog organizations that make up the groupings have voiced their worries about generative AI and encouraged their national authorities in charge of consumer protection, data protection, competition, and product safety to take appropriate action.
The watchdog organizations have emphasized the necessity for regulators to evaluate the threats and weaknesses that AI systems like OpenAI’s ChatGPT represent to consumers. They contend that prior to the implementation of the EU’s AI regulation, studies should be carried out.
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The alliance of consumer protection organizations has written to US President Joe Biden in addition to their respective national leaders, voicing similar worries about the possible harm that generative AI could do to consumers.
The organizations have urged decision-makers to act by enacting new laws and making use of current legislation to address the dangers posed by AI. They have cited a study by the Norwegian Consumer Council that highlights the risks associated with AI chatbots, such as deception, data collection, and manipulation.
These cautions follow the EU authorities’ June 14 adoption of the AI Act. With 499 votes in favor, 28 votes against, and 93 abstentions, the law was overwhelmingly approved by the Parliament. After negotiations with EU member states to clarify the act’s specifics, the AI Act is expected to take effect within the next two to three years. It will set forth thorough regulations for AI deployment and development in the EU.
In the United States, similar discussions about AI legislation are also happening. Bipartisan legislation addressing issues of innovation and openness in the AI business was put forth on June 9th. Officials in the United States are currently considering regulating measures to guarantee ethical AI practices.
Related: US Senators Introduce Bills to Promote AI Transparency and Innovation
Consumer protection organizations’ worries are a reflection of the growing understanding of the necessity of strict AI legislation to protect consumers. The potential hazards of the technology, such as the dissemination of false information and privacy problems, are what are focusing attention on the investigation of AI models used in chatbots.
There is a global trend toward putting in place comprehensive frameworks to control AI development and deployment, as seen by the EU’s AI regulation and the ongoing discussions in the US. In the quickly developing field of AI, these initiatives seek to strike a balance between encouraging innovation and maintaining consumer safety.